Hi there, I’m Arin.
I am a Cornell and Google-trained UX content designer and researcher with a user-centered design approach to curating intuitive and delightful user journeys. I have extensive experience conducting quantitative and qualitative UX research and prototyping digital experiences to test and illustrate UI product features.
Take a quick look at some projects I’ve done.
My Process
Things I value when writing and designing for users— all users.
Writing
When ranging from technical writing to colorful advertisements, to search engine terminology, the message should fit the context
I pay attention to the weight each word has and how its delivery makes users feel.
I have experience utilizing a range of content, pace, tone, and language to best resonate with users As we live in an increasingly personalized and invasive digital sphere, using language they understand and can identify with is crucial for maintaining a trustworthy relationship and optimize the user experience
Inclusivity + Research
When developing a product or a piece of writing, I value understanding the user group and problem space. Similarly to crafting a string of copy to appear on an interface, I utilize the power of language to ask the right questions to the right populations. Qualitative research practices are essential to addressing the comprehensive needs of all users.
User Experience
User experience should flow to reflect the way one’s mind naturally works. I understand that they are the experts for which we are designing, and therefore the model that we should work to understand and accommodate, not the other way around.
The experiences I curate should be as seamless as opening a door. Either with a bar to push or a handle to pull, the affordances of the design are intuitive to users. Just as these designs allow the user to mindlessly walk through it, not having to think about how the design works, products within the digital space should reflect that same fluidity.
My studies
How I incorporate AI technologies:
I graduated magna cum laude from Cornell University in 2023, with a Bachelor of Science in Communication and Information Science studies.
My studies in communication have enabled me to hone the process of crafting human-centered designs; understanding how different user groups communicate, understand messages, and interact with technology inspires my design and presentation techniques.
Focusing on Human-Computer Interaction has allowed me to apply these communication skills in the context of digital interfaces made with the principles of user-centered design. At Cornell, I have been both a product developer and design consultant, working with shareholders to execute multiple elements of user experience: user research, defining the problem space, ideation, prototyping, and usability testing.
As AI tools become more developed and accessible, I look forward to making new, exploratory discoveries about users and market sectors by leveraging NLP and ML technologies to store and configure big data sets. With the capacity to distill insights from such Big data, I can distill these findings into actionable, communicable features that are truly user-centered.
Experience
-
At Google Shopping, our team had a mission to help users along their journey to successfully complete a purchase, by creating interfaces with features that prompt inspiring, helpful re-engagement.
Part of this mission was launching Google Shopping’s first-ever push notifications. My team hired me to recommend 1) what content to include in the notifications and 2) how to communicate it to the user.
As a UX writer, I set out to understand the user journeys when shoppers on a holistic level. My questions boiled down to three main elements to consider when designing within this space
Read more on the work page
-
Client: MKTGVentures
Reimagined and designed M&A Advisory MKTGVentures.com online brand identity, choosing colors, content, interactions, and UI features that evoke a professional yet creative business experience. Adapted content for both desktop and mobile phone platforms.
Illustrated new features using Wix and Figma. Presented prototypes/mockups to the CEO during our biweekly meeting and made iterations based on feedback
Read more on work page
-
The Newfield school district is located 15 minutes from Ithaca, NY where I attended college. This community is one of the most underfunded school districts in New York State, with a majority of the county lacking broadband internet service. Following the 2020 COVID-19 pandemic, the community struggled even further to provide adequate resources for their students, and remote work became a problem for many of the parents and students.
Read more on the work page
-
Problem Space: Walking to class, most college students listen to music to accompany them. While listening to music and rushing to be on time, students’ attention to their surroundings may be inhibited. These distractions can lead to wrong turns, and detours, or pose potential dangers when encountering traffic.
When creating a product from scratch for the Computer-Human Interaction class at Cornell University, three other team members and I decided to tackle this problem by crafting a thoughtful solution that is tailored to the user group we ourselves identify with: college students.
Ideation
Every member of the group contributed to each element of the user experience design process. I had the responsibility of conducting user interviews to inform user research and hone the problem space. From these insights, I crafted the persona for our product as a benchmark for future testability. By collaborating with team members with varying experience and expertise in facets of the UX process, I created a prototype using Figma that showcases the product functions while conserving our limited time and financial resources. To improve the solution space and gather user insights, I then created a protocol for the usability test session to gauge how our user persona would interact with certain functions and made changes accordingly.