Role
UX Writer, User Researcher
User Problem
Walking to class, most college students listen to music to accompany them. While listening to music and rushing to be on time, students’ attention to their surroundings may be inhibited. Lack of attention, and overconfidence can lead to wrong turns, and detours, or pose potential dangers to pedestrians when encountering traffic.
UX Writing Process
User Research:
I conducted 20 in-person interviews with Cornell students to learn about their commuting habits, attention to surroundings, and perceived attention to surroundings.
along with qualitative interviews, I designed an attention span test where users were asked to listen to music in their headphones and respond to various written questions
I analyzed response times to the questions to gauge what kind of messaging takes longer to process when experiencing audio stimuli
When creating a product from scratch for the Computer-Human Interaction class at Cornell University, three other team members and I decided to tackle this problem by crafting a pair of “smart glasses”.
Task
UX Writing Strategy
When choosing the copy to display on our prototype, I wanted to make the wording as efficient and short as possible.
In order not to interrupt our users’ journey further with messaging, I chose to write copy that was clear, brief, dismissable, and easy to process using heuristic cues.
I used short error messaging and punctuation like “you have arrived” and symbols that are strategically placed to guide users as cues appear on the glasses.
Prototypes
Automatic Visual Navigation
Task : Going to Nearest Ramen Store
To illustrate the functions of our product, our group created a user-perspective prototype. For our first-round product iteration, we wanted to gauge the scope of functionality and utility our product had, pointing out potential design flaws or product features to enhance this immersive experience
Voice Commands
Street Detection
Poster
To advertise the functionality and appeal of our product for students, we created an engaging, striking visualization.